AI-Powered Healthcare & Public Service

Built to make healthcare & public service extraordinarily intelligent

End-to-end AI solutions across clinical healthcare, medical education, administration, government services, and enterprise CS.

AI chatbot for pre-consultation triage — collects symptoms via voice or text, generates a 4-digit handoff code for providers.

Have you experienced any of the following?

Tap to speak

Your code: 8 4 2 7 Show to nurse

Nurse triage dashboard with three-level urgency scoring, real-time queue tracking, and doctor-patient assignment.

Nurse Dashboard

Sort: Urgency

0111 Critical

Age / Gender: 26 / F

Doctor: Unassigned

Waiting: 8m

Chief Complaint: Severe chest pain, shortness of breath

0159 Urgent

Age / Gender: 28 / F

Doctor: Assigned

Waiting: 26m

Chief Complaint: Persistent migraine, nausea

0184 Urgent

Age / Gender: 59 / F

Doctor: Assigned

Waiting: 1h 36m

Chief Complaint: Abdominal pain, vomiting

0212 Non-Urgent

Age / Gender: 43 / F

Doctor: Unassigned

Waiting: 15m

Chief Complaint: Mild cough, runny nose

0230 Non-Urgent

Age / Gender: 58 / F

Doctor: Assigned

Waiting: 42m

Chief Complaint: Follow-up for blood pressure

0239 Critical

Age / Gender: 38 / M

Doctor: Unassigned

Waiting: 3m

Chief Complaint: 5-day history of cluster headaches

Real-time trilingual transcription during consultations, with AI-powered medical record generation.

Patient #3021 Male, 45 Headache Urgent

Recording

Transcription #1 10:32

Can you describe the nature of your headaches? It's a throbbing pain, mostly on the right side, gets worse in the afternoon.

Transcription #2 10:34

Have you noticed any visual disturbances or nausea? Yes, blurred vision occasionally and

AI document generation for 20+ clinical document types — referrals, prescriptions, reports, and more.

Conversation History

Start of Conversation

Patient

I've had headaches and dizziness for 3 days, nauseous in the mornings.

Assistant

Can you describe the nature of your headaches? Is it throbbing, sharp, or dull?

Patient

Throbbing pain on the right side. Blurred vision sometimes.

End of Conversation

Key Points

Recurring headaches for 3 days, throbbing, right-sided

Associated dizziness and morning nausea

Intermittent blurred vision reported

Pain worsens in the afternoon

Add

Real-time trilingual voice AI for customer service, appointment booking, and clinical triage — browser-based, zero installation.

SmartVoice

online

English Cantonese Mandarin

AI is listening...

You: I've been having chest tightness for two days.

AI: Can you describe when the tightness occurs?

Converts clinical dialogue into structured form fields automatically — available in Nursing and Insurance versions.

Auto Form-Filling

Nursing Insurance

Conversation Input

Patient reports difficulty sleeping for 3 nights, pain level 6/10 at rest, wound dressing changed at 14:00...

AI Extraction

Pain Level 6/10

Sleep Quality Poor (3 nights)

Wound Care Dressing changed 14:00

Mobility Pending...

RAG-powered policy Q&A with full document tracing — zero-hallucination answers for citizens and social workers.

Policy Chatbot RAG-Powered

What elderly care subsidies are available for my 78-year-old mother?

Based on current social welfare policies, your mother may be eligible for:

1 Elderly Community Care Service Voucher

2 CSSA Supplement for the Elderly

Source: Social Welfare Dept. Policy Guide 2025, p.42-45

AI-generated patient avatars with Cantonese voice cloning and facial animation — for medical students, clinical trainers, and pharmacists.

Mrs. Chan, 65

Cantonese Facial Anim. Voice Clone

Student What medications are you currently taking?

Patient I take metformin for diabetes and amlodipine for blood pressure, twice daily.

Student Any side effects or allergies?

Patient Sometimes I feel dizzy after taking the blood pressure pill in the morning.

Our Solutions

AI across every sector

From clinical frontlines to government services, SmartCare powers intelligent solutions across five key sectors

Clinical Healthcare

SmartChat SmartTriage SmartConsult SmartDoc Auto Form-Filling

End-to-end AI support from patient intake through triage, consultation, documentation, and nursing assessments.

Medical Education

Virtual Patient

AI-generated patient avatars with multimodal interaction for immersive medical training, clinical simulation, and pharmacist education.

Healthcare Administration

Auto Form-Filling

Automated insurance claims processing and hospital billing through intelligent dialogue-to-form extraction.

Government Public Services

Policy Chatbot

Zero-hallucination policy Q&A with full document tracing, serving citizens, elderly, and social workers.

Enterprise Customer Service

SmartVoice

Real-time voice AI for multilingual customer interactions, appointment booking, and intelligent service across industries.

SmartCare in Action

Partnership

Gleneagles Hospital Collaboration Signing

Asia Summit on Global Health, May 2025

Exhibition

Team at HKUST Exhibition Booth

Representing SmartCare Technology Co. Ltd.

Event

HKUST InnoBay Welcome Reception

January 2026

Exhibition

HKUST Exhibition Booth

Showcasing AI-powered healthcare solutions

Conference

Conference Demo

Engaging with industry leaders on AI in healthcare

Demo

Live Product Demonstration

Presenting SmartCare to healthcare professionals

Demo

SmartCare Live Demo at InnoBay

Presenting Nurse Dashboard at HKUST InnoBay, January 2026

Event

HKUST InnoBay Welcome Reception

January 27, 2026

Exhibition

HKUST Team at Exhibition

Representing HKUST at industry exhibition

Partnership

Gleneagles Hospital Collaboration Signing

Asia Summit on Global Health, May 2025

Exhibition