SmartCare, a patient-centred AI solution, transforms the healthcare experience, providing seamless support across pre-consultation, consultation, and post-consultation stages.
Can you describe the nature of your headaches? It's a throbbing pain, mostly on the right side, gets worse in the afternoon.
Have you noticed any visual disturbances or nausea? Yes, blurred vision occasionally and
AI-powered pre-consultation chatbot that guides patients through a structured multi-step triage: consent, demographic collection, symptom description via voice or text, and an adaptive AI conversation. Generates a health information summary with a unique 4-digit code for the healthcare provider.
Intelligent triage dashboard for nurses to manage patient queues. Three-level urgency classification (Critical, Urgent, Non-Urgent) with real-time waiting time tracking and doctor-patient assignment.
Real-time streaming transcription system that lets physicians focus entirely on patient interaction. Supports trilingual audio recognition with AI-powered medical record generation from consultation recordings.
AI-powered document generation covering 20+ clinical document types. From referral letters to sick leave certificates, generate complete professional documents from consultation records in seconds with streaming output.
Real-time voice AI assistant that enables natural voice conversations between patients and an AI agent directly in the browser. Supports multilingual speech-to-speech interaction for patient intake, symptom collection, and healthcare enquiries — no app installation required.
From patient intake to documentation, SmartCare handles the entire consultation lifecycle
Extended capabilities to enhance your healthcare practice
Create, edit, and manage customizable document templates for every clinical document type. AI-powered template improvement suggestions help optimize your workflows.
Search, browse, and filter past consultation records by date range. Review complete medical records, documents, and patient details from previous sessions with pagination.
Upload medical PDFs via drag-and-drop and automatically extract content. Parsed data feeds directly into AI-powered record and document generation.
Context-aware question suggestions generated in real-time during consultations. Helps physicians explore relevant clinical areas based on the patient's medical record.
Asia Summit on Global Health, May 2025
Representing SmartCare Technology Co. Ltd.
January 2026
Showcasing AI-powered healthcare solutions
Engaging with industry leaders on AI in healthcare
Presenting SmartCare to healthcare professionals
Presenting Nurse Dashboard at HKUST InnoBay, January 2026
January 27, 2026
Representing HKUST at industry exhibition
Asia Summit on Global Health, May 2025
Representing SmartCare Technology Co. Ltd.
January 2026
Showcasing AI-powered healthcare solutions
Engaging with industry leaders on AI in healthcare
Presenting SmartCare to healthcare professionals
Presenting Nurse Dashboard at HKUST InnoBay, January 2026
January 27, 2026
Representing HKUST at industry exhibition
Featured across leading media outlets in Hong Kong and beyond
CUHK Medical Centre and HKUST-nurtured startup SmartCare join forces to enhance AI-driven healthcare solutions
Read MoreGleneagles Hospital Hong Kong partners with HKUST-nurtured healthtech startups to pioneer AI-driven patient care solutions
Read MorePilot run at HKUST campus clinic to enhance medical consultation efficiency
香港醫學專科學院研發人工智能虛擬病人問診培訓平台
香港電台報道醫專AI培訓平台最新進展
星島頭條報道AI虛擬病人問診平台
Unwire 深度報道 SmartCare 如何革新醫療問診流程
經濟日報深度報道 SmartCare 智能系統
HK01 報道醫專與 SmartCare 合作的 AI 培訓平台
AM730 報道 AI 技術在醫療培訓的應用
東方日報報道 SmartCare 服務數據及成果
商業電台報道 SmartCare 最新發展
香港電台報道科大 SmartCare 醫療 AI 系統
Yahoo 新聞報道 SmartCare AI 醫療系統
橙新聞報道 SmartCare 提升醫療服務質素
巴士的報報道 SmartCare 簡化治療流程
Australian media coverage of SmartCare's healthcare innovation
點新聞報道科大 AI 醫療系統發展
香港商報報道科大智慧醫療系統
星島美國版報道 AI 虛擬病人培訓平台
CUHK Medical Centre and HKUST-nurtured startup SmartCare join forces to enhance AI-driven healthcare solutions
Read MoreGleneagles Hospital Hong Kong partners with HKUST-nurtured healthtech startups to pioneer AI-driven patient care solutions
Read MorePilot run at HKUST campus clinic to enhance medical consultation efficiency
香港醫學專科學院研發人工智能虛擬病人問診培訓平台
香港電台報道醫專AI培訓平台最新進展
星島頭條報道AI虛擬病人問診平台
Unwire 深度報道 SmartCare 如何革新醫療問診流程
經濟日報深度報道 SmartCare 智能系統
One plan that covers everything your practice needs
For individual practitioners
For growing clinics
For hospitals & groups
We'd love to hear from you! If you have any questions, feedback, or need assistance, please feel free to reach out. Our team is here to help and will respond promptly.
Martin Ka Shing Lee Innovation Building, HKUST, Clear Water Bay, Kowloon, Hong Kong
Mon - Fri, 9:00 AM - 6:00 PM HKT